WHAT INFORMATION DO WE COLLECT FROM YOU AND HOW DO WE USE IT?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us, such as your name, mailing address and email address. Financial details including your credit/debit card number and expiration date will only be collected if you make a purchase from us and solely for the purpose of processing your order (please read on for further details). 

When you browse our store, we automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

We also collect the personal information you volunteer via surveys, comments, requests and direct communications by email or contact forms.

SHOPIFY

Our store is hosted on Shopify Inc. This online e-commerce platform allows us to sell our products and services to you.

PAYMENT

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

THIRD-PARTY SERVICES

The third-party providers used by us including fulfilment, logistics and customer/payment service providers will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

Please note certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

LINKS

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

HOW DO YOU GET MY CONSENT?

When you provide us with personal information to complete a transaction, verify your credit or debit card, place an order, arrange for a delivery or return a purchase, you consent to our collecting this information and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask directly for your expressed consent, or provide you with an opportunity to say no.

By using this site, you represent that you are at least the age of majority in your place of residence, or that you are the age of majority in your place of residence and you have given us your consent to allow any of your minor dependents to use this site.

HOW DO I WITHDRAW MY CONSENT?

HOW DO I UPDATE OR CHANGE MY PERSONAL INFORMATION? 

DO YOU EVER DISCLOSE MY PERSONAL INFORMATION?

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

HOW DO YOU PROTECT MY PERSONAL INFORMATION?

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit or debit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

DO YOU USE COOKIES?

We use essential cookies as a means to enhance your browsing and shopping experience with us. We also use cookies for targeted advertising, in which we use this information to deliver advertisements which are more relevant to you. Cookies help create personalised advertisements that are relevant to you such as product recommendations from your browsing data. We may also share this information with third parties for this purpose e.g. social media.

You can delete any cookies that are already on your device through your browser and opt-out of targeted advertising cookies here.

Here is a list of cookies that we use:

_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).

_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits

_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

_secure_session_id, unique token, sessional

storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

WHAT HAPPENS IF YOU CHANGE YOUR PRIVACY POLICY?

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.